SHIPPING POLICY
We, Mikado (mikadostore.com), operated by Mikado International Co., Ltd., are committed to providing a seamless shopping experience for our customers. Below, you’ll find detailed information regarding our shipping policies to ensure transparency and clarity.
Delivery Location:
Orders are delivered directly to the customer’s provided address.
Cut-off Time:
Orders placed by 7 PM Central Time from Monday to Saturday (excluding holidays) will be processed promptly.
Total Delivery Time:
Your total delivery time consists of our processing time plus the shipping time.
Business Days:
Our business days are from Monday to Friday.
Processing Time:
You will receive a confirmation email from [email protected] once your order has been confirmed.
| Country/Region | Processing Time |
|---|---|
| USA | 1-3 business days |
Shipping Time:
Currently, we do not ship to US military bases. We apologize for any inconvenience this may cause. Additionally, we cannot support shipping to multiple addresses within a single order.
Please note that during peak seasons, delivery times may be delayed.
| Country/Region | Delivery Time |
|---|---|
| USA | 7-9 business days |
Shipping Fee:
We offer Free shipping For all orders
| Country/Region | Standard Shipping Fee |
|---|---|
| USA | All orders ship for Free |
Free Shipping:
We provide free shipping on orders over $65.
Shipping Delays:
If your package takes more than 30 days to arrive, please submit an inquiry, and we will respond within 24 hours. Thank you for your patience and support.
If the tracking status shows “delivered” but you have not received your order, please first check around your house for any hidden package. If you still cannot locate it, contact the shipping company using the details provided in your shipping notification email. If the issue persists, please reach out to our support team at [email protected] .
Tax Policy:
We do not collect any taxes for international shipping. All taxes and duties fees are the responsibility of the receiver.
VAT charges may vary by country. We recommend contacting your local customs office for more information.
In rare cases, your government may impose customs fees. These fees are beyond our control, and you will be responsible for them. We apologize for any inconvenience this may cause. For more details on customs fees, duties, and taxes, please contact your local customs office.
For any further questions or concerns, feel free to contact us at [email protected] or +1(580)289-5549 .
Thank you for shopping with Mikado (mikadostore.com).
Mikado International Co., Ltd.
108 Soi Rama 2, Soi 60 Samae Dam, Bang Khun Thian, Bangkok
Phone: +1(580)289-5549